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Cyber Crime

UPI / Bank Fraud

UPI and bank fraud is when money is taken from your account through a fake payment request, a spoofed call, or an unauthorised transaction you never approved. A verified advocate can help you report the fraud to your bank and the cyber authorities, draft the complaint and follow-up letters, and press for the freezing of the fraudulent account and recovery of your money. They can also guide you on approaching the banking ombudsman or a consumer forum if your bank does not act.

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How to get upi / bank fraud help

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Documents that help

Keep these handy

  • Screenshots of the messages, emails or web pages involved
  • Bank or UPI transaction statements and reference numbers
  • Details of the fraudulent number, ID, link or account
  • Any acknowledgement of a complaint already filed
  • Identity document where required
  • Records of unauthorised access, such as login alerts
Consultation types

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Call consultationDiscuss the matter with an advocate by phone, where available.
Video consultationSpeak with an advocate through video, where available.
Office consultationMeet an advocate at the relevant office or location, where available.
Physical visitRequest on-ground legal assistance where the service and location support it.
Common questions

Cyber Crime — quick answers

What should I do first after online fraud?
Call your bank to freeze the account, report on the national helpline 1930, and file a complaint at cybercrime.gov.in — then speak to a cyber-crime advocate. Preserve all screenshots.
Can I recover money lost to UPI fraud?
Recovery is possible especially if reported fast, before the fraudster withdraws it. An advocate helps drive the bank and police follow-up.
What is the 1930 helpline?
It is the national cyber-crime financial-fraud helpline; reporting quickly can help freeze the transferred money.
My account was hacked — what can I do?
Secure your account, document everything, and file a cyber complaint. An advocate can escalate and pursue action against the offender.
How fast can I talk to a lawyer?
For emergencies, a verified advocate typically calls back within about 24 minutes.

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